Knowledge Base / Account & Security / Setting Up Two-Factor Authentication (2FA)

Setting Up Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA)

Two-factor authentication adds a second layer of security to your account. Even if someone obtains your password, they cannot log in without also passing the second factor.

Where to Enable 2FA

Go to Dashboard → Profile and scroll to the Two-Factor Authentication section at the bottom of the page.

Option 1 — Email OTP

A 6-digit one-time code is emailed to you each time you log in. It expires after 10 minutes.

  1. Click Enable Email OTP
  2. The change takes effect on your next login

Option 2 — Google Authenticator (TOTP)

A more secure option that generates codes offline using an app on your phone.

  1. Install Google Authenticator or Authy on your phone
  2. Click Set Up Authenticator in your profile
  3. Scan the QR code with the app, or enter the setup key manually
  4. Enter the 6-digit code shown in the app to confirm setup
  5. From the next login, you will be prompted for this code

Switching or Disabling 2FA

You can switch between Email OTP and Authenticator, or disable 2FA entirely, at any time from the profile page. Disabling 2FA requires only your account session — no code needed.

Lost Access to Your 2FA Device?

If you lose access to your email or authenticator app, contact support with proof of account ownership. We can disable 2FA after identity verification.

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